Spa Infinima is looking for a passionate and dedicated relaxation advisor to deliver an exceptional customer experience. You will be the key person to welcome our customers, manage their requests and ensure they leave with a feeling of total well-being.
Your responsibilities:
- Warmly welcome guests upon arrival and respond to their needs.
- Coordinate and manage appointments on our different platforms (telephone, email, online).
- Advise on suitable care and products, highlighting our promotional offers.
- Efficiently manage payments, invoices, and customer file updates.
- Work closely with the massage therapy, aesthetics and medical-aesthetics teams to ensure a smooth and high-quality service.
What we are looking for:
- Interpersonal skills: Empathy, active listening and ease in communication.
- Organization : Ability to handle multiple tasks simultaneously and adapt to changing priorities.
- Flexibility: Availability for flexible hours, adapted to your availability, including some weekends.
- Technical skills: Knowledge of booking tools or CRM (an asset).
- LANGUAGES : Fluency in French, English being an asset.
What we offer:
- Salary : From 18.50 $/h + 10 % commissions on product sales, adjusted according to your experience.
- Benefits :
- Group insurance including medical care.
- 4 free treatments per year and exclusive discounts for you and your loved ones.
- 2 weeks of vacation and 8 paid public holidays from the first year.
- Working conditions:
- Flexible and suitable hours.
- Free parking, modern staff room with kitchen, shower and relaxation areas.
- Varied social activities and friendly atmosphere.
- Continuing training to enrich your skills and develop your career.
Why join Spa Infinima?
At Spa Infinima, we put people at the heart of everything we do. By joining our team, you contribute to creating unforgettable experiences while evolving in an environment of well-being, excellence and respect.
