Frequently asked questions

You can book a treatment or massage directly on our website using our online reservation system or by calling us at 418-651-0001. We recommend booking in advance to secure your preferred service and time.

We understand that circumstances may prevent you from attending your appointment. If you need to change or cancel your booking, you may cancel free of charge up to 48 hours before the scheduled time. If you cancel outside this period, an amount equal to 50% of the value of your booking will be charged to your credit card or deducted from your gift certificate.

For our Chemin Sainte-Foy location:

• Monday to Friday: 9 a.m. to 9 p.m.
• Saturday and Sunday: 9 a.m. to 6 p.m.

Our Place Sainte-Foy location follows the shopping center's opening hours. See our contact information or call 418 651-0001 to confirm opening hours, especially on holidays.

Infinima offers a wide range of services, including massages, facials, body treatments, manicures, pedicures, spa rituals, and specialized care such as anti-aging treatments and services tailored for expectant mothers. We also provide access to our Infinima Hammam, which includes a whirlpool bath, Finnish sauna, and eucalyptus steam bath.

Infinima offers several treatments tailored for men, including specialized massages, facials, and body treatments. We also have packages designed specifically for men, such as therapeutic massages and hydrating facial treatments.

Yes, we provide treatments specifically designed for pregnant women, such as prenatal massages that help relieve tension and reduce discomfort associated with pregnancy. We also offer a pre-maternity package that combines several treatments for complete relaxation.

Yes, we have a relaxation area where you can unwind before or after your treatment. Our Infinima Hammam provides a soothing environment with a whirlpool bath, Finnish sauna, and eucalyptus steam bath, perfect for extending your moment of well-being.

Coming in late November 2026: Espace Signature, our reimagined indoor Nordic concept, at our new location on Chemin Sainte-Foy.

Infinima offers a selection of high quality product brands, including Aquafolia, Babor, OPI, Coola, Payot, Rejudicare, Swiss Line, Malu Wilz, Relaxed, Soya & Co, and many more. These brands are chosen for their effectiveness and their commitment to natural and ecological ingredients.

Yes, we offer several packages for special occasions such as birthdays, bachelorette parties, or relaxing duo experiences. These packages often include a combination of treatments like massages, facials, and access to the Hammam. You can view package details on our website or contact us for more information.

Yes, gift cards are available for purchase online or directly at the spa reception. They can be used for any service or product at Infinima, making them an excellent gift for someone special.