FREE SHIPPING WITH PURCHASE OVER 100$

Booking

Looking to immerse yourself in the Infinima Spa experience? It's straightforward – simply click the "book online" button or dial 418-651-0001. When booking your appointment, we will request a credit card number to secure your reservation.

Cancellation Policy

We understand unforeseen circumstances might prevent you from honoring your appointment. If you need to change or cancel your booking, we allow cancellations without charge up to 48 hours before the scheduled time. Should you cancel after this period, 50% of your reservation's value will be charged to your credit card or deducted from any gift certificate you may have.

Arrival Time

Please kindly arrive 15 minutes prior to your scheduled appointment. This gives you ample time to complete our brief questionnaire and start unwinding before your treatment.

Tipping

A box is available at the entrance for tips intended for your massage therapist or beautician. Should you wish to use it, envelopes will be provided at the reception.

Health Break

All our treatments and packages include a health break consisting of fresh fruits, cheese, and biscuits, complemented with herbal tea or fruit juice.

Courtesy Fee

Each reservation of treatments and packages includes a courtesy fee of 2% + taxes. This fee highlights our dedication to providing a complete wellness experience for all of our guests. It covers the provision and renewal of sheets, towels, bathrobes and sandals as well as essential supplies for top quality care. This fee helps us ensure that your visit always meets your expectations.

Insurance Receipt

At Infinima Spa, our massage therapists are certified and can therefore provide insurance receipts. Did you know some insurance companies reimburse up to 100% of the costs incurred for a massage? Please check with your insurer!

Free External Parking

Situated near Sainte-Foy Road, Infinima Spa offers ample free outdoor parking. This means no additional parking costs and no long walks to enter Infinima’s haven!

Supplied Material

Upon arrival, you will be given a locker room key. Each locker contains a large towel as well as a bathrobe. Have you chosen to have access to the Infinima Hammam? We will give you a pair of sandals. In addition, our locker rooms are equipped with a dryer, a flat iron as well as all the products required for your shower.

Customers Under 18

At Infinima Spa, individuals under 18 can avail of treatments. If you fall into this category, please call us to book a preferably early-week morning appointment. Note: Minors must be accompanied by an adult during their visit.

Pregnancy Massage

At Spa Infinima, massages for pregnant women are offered starting from the 12th week of pregnancy, ensuring the safety and comfort of both mother and child. Our therapists, trained in pregnancy-specific techniques, are committed to providing tailored and safe care. Open communication with our clients is encouraged to personalize the massage experience. We ensure adherence to safety and well-being standards, while being attentive to the individual needs of each client.

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