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Terms of use

Please carefully read the Terms of Use (hereinafter referred to as the Terms of Use) below.

By deciding to use the website (hereinafter called Website) of Infinima (Le Spa Infinima Inc., hereinafter called Infinima), the user (the end user, or the organization you represent or work for, hereinafter referred to as the User) accepts all of the Terms of Use listed below. These terms of use govern the content and operation of the Website, including Infinima Privacy Policy.

These Terms of Use legally bind the User and Infinima (hereinafter the “Parties”). The Parties are entitled to invoke this agreement and to take all useful and necessary measures to enforce it.

The User accepts and acknowledges that Infinima reserves the right, at any time and without prior notice, to modify, change or update the Conditions of Use. Use of the platform by the User after such modification constitutes consent by the User to respect the Conditions of Use thus modified and to be bound by them. Infinima will attempt, where possible, to inform users of any significant changes to the Terms of Use, however it is your responsibility to review them regularly to be informed of any changes that may be made. If the User does not accept these Terms of Use or, as the case may be, the Terms of Use as amended from time to time, he or she must not use the Infinima Site.

Access and use of the Infinima website

Browsing the Website implies that you have read, understood and accepted the Terms of Use.

The Website is accessible from all platforms (computer, smartphone, tablet, etc.) and on all browsers. We recommend using Google Chrome or Firefox.

The Website is accessible at all times. It may happen that the Website is temporarily unavailable, in case of updates or technical problems. Infinima is not responsible for service interruptions or updates. Infinima tries to make updates when the number of visits to the Website is at its lowest.

Infinima reserves the right to add, delete and modify all the content found on the Website. Infinima cannot be held responsible for mistakes, typographical errors and bugs. If you report such problems, Infinima will do its best to correct the situation promptly

Users of the Website agree, without limitation, not to:

  1. Use the platform in any way that could damage, disable, overburden or impair the Website;
  2. Disrupt the security, or otherwise abuse the Website or any services, system resources, servers or networks connected to the Website, or any affiliated or linked sites or applications accessible through them;
  3. disrupt or disrupt the use or enjoyment of other services or affiliated or linked sites;
  4. Use any robot, spider or other automatic device or manual process to monitor or copy the pages of the Website, or their content;
  5. Use any robot, spider or other automatic device or manual process to monitor or copy the pages of the Website, or their content;
  6. Transmit through the Website emails, chain emails, junk messages or other types of unsolicited mass emails;
  7. Attempt to gain unauthorized access to the Website, or to certain portions to which access is restricted.

Intellectual property

All intellectual property rights (trademark, copyright, etc.) (Hereinafter “ Intellectual property ") related to the Site are the exclusive property of Infinima, which operates them. You may not copy or use the material, structure, menu, appearance or characters that appear on the Site without the express consent of Infinima.

Certain names, words, titles, phrases, logos, icons, graphics, designs, and domain names contained on the Website or Mobile App may be trademarked, copyrighted or registered (for the purposes of these Terms of Use, all are referred to as "Trademarks"). These Trademarks are protected by Canadian and foreign laws applicable to trademarks and are the exclusive property of Infinima.

Without limiting its scope, the elements of Intellectual Property belonging to Infinima include, non-exhaustively, the following elements:

  • All logos, drawings, graphics, trademarks (registered or not), symbols, texts, expressions, words as well as all the general content of the Website.

All information provided on the Site belongs to Infinima, and is protected by the laws applicable in this case. Unless otherwise indicated, the information may not otherwise be copied, displayed, distributed, downloaded, licensed, modified, published, reproduced, reused, sold, transmitted, or used for any derivative, public, or commercial purpose. without express written permission from Infinima. The information is protected under the copyright and trademark laws of Canada and the countries that host the Site.

You may use the information solely for your own personal, non-commercial use, provided that you reference the respective copyright notices, trademark notices and attributions on copies. These Terms grant you a limited license to view, display on your computer or phone, download and print the text and images on the Site for non-commercial, personal and educational purposes only, provided that the content of the Site is not modified in any way. This license is yours alone and may not be assigned, transferred or sublicensed to any other person. Images and text on the Site that are downloaded, copied, saved or printed are still subject to these Terms of Use. You must ensure that all copyright and trademark notices remain. The content of the Site may be changed at any time without notice. For further information regarding permission to use, reproduce or republish any information presented on the Site, please contact info@infinima.ca.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right to User under any copyright or trademark.

Any unauthorized downloading, retransmission, copying or modification of trademarks or data contained on the Website may violate federal or other trademark or copyright laws and could expose the User to legal proceedings.

external links

It is possible that, by clicking on a hyperlink, you leave the Website to access the sites and content of other parties (hereinafter the “ External Websites ”). Infinima provides users, in addition to its own content, with links to external websites solely for information purposes. Infinima has no control over the content of these External Websites and assumes no responsibility for their accuracy, precision, completeness, authenticity, timeliness or suitability for any specific purpose.

Infinima assumes no liability, in particular for direct or indirect damage or consequences related to the use of the contents of these external websites. Infinima has no influence on the contents of the external websites to which the links refer. Infinima assumes no liability for the contents of external links, in particular those that have been modified after the link was set up. Infinima does not require the transmission of information, does not select the recipients of the transmitted information or the information itself, and does not modify it. No automatic short-term intermediate storage of these external links is carried out by Infinima under the current method of creating and consulting the links. Consequently, the responsibility for the contents of the external websites accessible via external links lies exclusively with their operators.

In addition, Infinima cannot in any way guarantee the absence of violation of copyright trademarks or the rights of third parties by these External Websites. Infinima also cannot guarantee the absence of viruses or other harmful components. No guarantee is given as to the authenticity of the documents available on these External Websites.

Disclaimer, Exclusion of Warranties and Indemnification

Infinima does not guarantee the accuracy, completeness, quality or relevance of the content and information presented on its Website. This information is provided as is, without warranty or condition whatsoever, express or implied. Infinima is not responsible for the content posted on the Website by the Users, and for any damage that may result. Each User is responsible for the content that he exchanges on the Website and may not use the Website for purposes contrary to the laws applicable in Quebec and Canada.

Infinima is not responsible for the content posted on the Site by Users and any damage that may result therefrom. Each User is responsible for the content they exchange on the Site and may not use the Site for purposes contrary to the laws applicable in Quebec and Canada.

Infinima will not be liable for any direct, indirect, special, incidental or consequential damages, or any other damages whatsoever, including loss of revenue, profits or anticipated economic benefits arising from the use or the inability to use the Site, the information, documents and software found there, with their content, even if Infinima has been advised of the possibility of such damage or even if such damage can be reasonably foreseen .

As a User, you will compensate Infinima, its directors, employees, and release them from all liability for all claims, liabilities, losses and costs (including legal fees) attributable to the use of the Website, and/or breach of these Terms of Use, whether such breach is by you or any third-party user of your account.

You may not use or export the Information, or any copy or adaptation of the Information, in violation of any applicable laws or regulations, including applicable export laws and regulations of Canada.

Product Return Policy

We accept returns of any product in its original condition, unopened and still sealed in its plastic packaging, for any reason, within 30 days of the delivery date. A full refund will be issued, except for shipping costs, which are non-refundable.

Please note that we cannot accept returns on products that have been opened, except in cases of skin allergies. Returns due to allergies must be accompanied by proof of purchase and must be made within 30 days of the delivery date. Exchanges are only possible for defective products.

Terms and conditions for purchasing electronic certificates and gift cards

Please note that all electronic certificates and gift cards are final sales and are non-refundable.

Electronic certificates and gift cards can be used up to their full value to pay for your purchases at Infinima. Activation and use of this electronic certificate or gift card constitutes acceptance of the following terms and conditions:

  • Electronic certificates and gift cards are in Canadian currency;
  • They are only exchangeable for the purchase of goods or services;
  • They cannot be exchanged for cash and are not refundable, except in cases provided by law;
  • Infinima cannot be held responsible for replacing or honoring a lost or stolen electronic certificate or gift card;
  • This e-certificate or gift card has no value until activated.

The above terms may be modified at any time by Infinima.

Applicable law and competent courts

The Website, and its contents are managed by Infinima from its offices located in the Province of Quebec, in Canada. The Website and its contents, these Terms of Use, and your use of the Website is all governed by the laws of Quebec and Canada which are applicable.

You agree that all questions and disputes concerning the Website and your use thereof should be settled exclusively by the courts of the province of Quebec.

In addition, any decision of the courts to the effect that one of the clauses of these Terms of Use is void or unenforceable does not affect the other clauses.

Modification of these conditions

Infinima reserves the right to modify these Terms of Use at any time, at its sole discretion. Any significant changes will be published in this document.

Infinima asks users to read the updated version of the Terms of Use. If you object to any changes to these Terms of Use, please cease all use of the Website. Your continued use after the new Terms of Service take effect constitutes your acceptance of them.

Resource person

If you have any questions or comments regarding any content of the Website, please contact us at info@Infinima.ca.

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